Privacy Policy for Profile Unify

Last updated: November 21, 2025

This Privacy Policy describes how Profile Unify (the "App", "we", "us", or "our") collects, uses, and discloses your personal information when you install or use our App on your Shopify store.

1. Information We Collect

To provide our Services, we collect personal information about your customers from your Shopify store. The types of personal information we obtain depend on how you interact with our App.

Information We Collect Directly from Your Store: When you install and use Profile Unify, we access the following data via the Shopify API:

Basic contact details: including customer names, phone numbers, and emails.
Order information: including order history and order counts (used to determine primary accounts).
Account information: including customer IDs and creation dates.

Information We DO NOT Collect:

We do not collect payment confirmation details or credit card numbers.
We do not track "shopping information" such as items viewed or added to carts.

2. How We Use Your Personal Information

We use the collected personal information for the following purposes:

Providing the Service: To detect duplicate customer accounts within your Shopify store and merge them according to your instructions.
Data Synchronization: To synchronize customer profiles and merge actions with your connected Klaviyo account.
Improving the Service: To analyze usage patterns and improve our merging algorithms.
Communicating with you: To provide customer support and send you critical updates regarding the App.

Specific Data Usage for Profile Unify: By using our App, you verify that you have the necessary rights and consents to allow us to process your customers' data. Data is processed solely for the purpose of identifying duplicate accounts and merging them.